Privacy Policy

Effective Date: 6 August 2025

This Privacy Policy outlines how Nolton Haven (“we”, “our”, or “us”) collects, uses, and protects your personal information when you use our website, https://noltonhaven.com.

1. What Information We Collect

We may collect the following types of information:

  • Personal Data: Name, email address, phone number, booking details, and any other information you voluntarily submit via contact or booking forms.

  • Usage Data: IP address, browser type, time of visit, pages visited, and referring websites (via analytics tools).

2. How We Use Your Information

We use your information to:

  • Respond to enquiries or booking requests

  • Manage and confirm bookings

  • Send updates or important information relating to your stay

  • Improve our website and services

  • Comply with legal obligations

We do not sell, trade, or rent your personal data to third parties.

3. Lawful Basis for Processing

We process personal data based on:

  • Your consent (e.g., when submitting an enquiry)

  • Contractual necessity (e.g., when you book a stay with us)

  • Legal obligations (e.g., maintaining tax records)

4. Data Retention

We retain your data only as long as necessary for the purpose it was collected or as required by law.

5. Your Rights

Under the UK GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request erasure (“right to be forgotten”)

  • Object to or restrict processing

  • Data portability

  • Withdraw consent at any time (where applicable)

To exercise any of these rights, please contact info@noltonhaven.com

6. Third-Party Services

We may use trusted third-party services (e.g., booking platforms, analytics) that process your data on our behalf. These providers are GDPR-compliant.

7. Data Security

We take appropriate technical and organisational measures to protect your data from unauthorised access or disclosure.

8. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices of other websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact

If you have any questions or concerns about this policy or your data, contact us at:

Email: info@noltonhaven.com
Website: https://noltonhaven.com